White Lake Partners provide support to keep your IBM Analytics systems running smoothly. Whether it is about legal consolidation, budgeting, forecasting, reporting and visualization, including data warehousing and data flows, do not hesitate with reaching out to us.
White Lake Partners provide:
We offer you dedicated consultants for ongoing support. In effect this means, that the White Lake Partners’ consultants who configured and implemented your IBM Analytics system, are also the one’s providing ongoing support. Our consultant will already have intimate knowledge of your system and you can trust the quality of support provided.
We also provide ongoing support for IBM Analytics systems that White Lake Partners have not implemented. Our consultants will review your system and be available to you for service needs.
White Lake Partners provide technical support to IBM Analytics systems: IBM Cognos Controller, IBM Planning Analytics powered by TM1 and IBM Cognos Analytics. We investigate the cause of malfunction; if the cause is configuration based, we will rectify any errors. If root of the problem is a buck, White Lake Partners will open a case with IBM, as is standard procedure, and expedite it to solve any issues.
A consequence we have encountered just due to time passing, is changing roles and responsibilities becoming diffused. Therefor we will gladly be the ones who take on responsibility for reviewing your licenses. It is important to adhere to license agreements, by reason of IBM sanctions when neglecting compliance. A License review also allows you an overview of which licenses are actively used and should be renewed in due time, and which ones are not fully utilized.
We perform software licensing support for obtaining an IBM Analytics license, transfer licenses and as already mentioned, license reviews.
Contact us for support services here.
Why perform regular check-ups of your IBM Analytics system?
Maximizing Value
As business activities, environments, data input and needed output change, your IBM Analytics system should grow with your requirements. Keep your system updated for maximized support in the form of relevant output.
Preventing Performance Errors
Regular check-ups ensure updated IT architecture and optimized processes, so your system and your day-to day work doesn’t get stuck in old practices down the line. Keeping your solution updated improves functionality, security, and decreases the risk of performance problems to occur.
Project Based Services
On Demand Services
Tell us about your project
and we will help you realize it! WLP is here to provide you with more information, answer any questions you may have and accelerate time to value on your IBM Analytics investment. Don't hesitate with contacting us!